Frequently Asked Questions

This Agreement was last modified on 01 August 2019.

Frequent questions

Who is My Only Software?

We are an online reseller of software licenses made by manufacturers such as Microsoft, Norton, McAfee and many others. For additional information, see our About Us page.

Is ordering online from My Only Software safe?

Yes. Our checkout pages are 128-bit SSL encrypted, the industry standard for secure online ordering. Always make sure to look for the green url bar and the lock or key icon on your browser when you are checking out (location and format differ depending on what browser you are using). This indicates you are viewing a secure, encrypted page.

When will I get the purchased software?

All software is delivered digitally. This means right after purchase you will be provided with a key code and download link(if needed). As we send your the key and URL via e-mail please make sure you have entered correct and working email address.

What payment types are accepted by your website?

Currently we accept Paypal for it’s pretty secure.

FAQ Second Version

This Agreement was last modified on 01 August 2019.

I cannot find any info about recent order.

After successful payment you will receive payment confirmation email.

¬°Attention! Some people have trouble receiving our e-mails because automated messages often end up in spam folders or are blocked by ISP’s. In that case, please try to check the SPAM, BULK folders, etc in your email-box.

Will I be able to download purchased software in the future again (in case PC crash)?

Sure you will be able to download your software again, just contact our support and ask them to reactivate your links.

Which Hardware Requirements is needed to get your software installed?

You’re able to find Hardware Requirements in description which comes with each product in our store.

Can I get a discount if I am going to buy more than one copy of product?

Sure, please just contact our Support team by email .

Will I be able to get technical support?

We will help you to download, install and activate purchased program, but we cannot teach you how to use purchased product.

What if I would like to buy software which you don't have in your store?

In case you’re not able to find a program in our catalogue, please, contact our Support team. We will try to prepare new release for you.